A family-owned business since 1984, Plumbing Plus has a basic business philosophy: Honesty, integrity and professionalism.

“Our reputation cannot be matched,” said owner Michael De Silva, who owns Plumbing Plus with wife Rachael. “The reviews are exceptional whether from Kudzu.com, Angie’s List members or elsewhere. We are organized, on time and proud of it – and we create personal relationships with our customers. We want to not only be the plumber you can count on, but also be individuals you can count on.”

De Silva said one of the company’s strongest attributes is having a well-experienced team. “Our technicians have an average in the field experience of at least 15 years, with a combined experience of 160 years,” he said. “Some of our employees have been with us up to 16 years – with most on board for at least five years. Our technicians are often requested and have been to the same home several, if not dozens, of times.”

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‘Finding a great plumber
doesn’t have to be a draining experience.’
~ MICHAEL DE SILVA,
Plumbing Plus

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A full-service plumbing company for both residential and commercial needs, Plumbing Plus offers 24-hour emergency service – including holidays. “There is no job we can’t handle,” noted De Silva. “We specialize in full service; the same technician that can clear your drain can repair your water lines, install your fixtures or provide a proposal for a remodel. The majority of companies can’t say that.”

De Silva said the team works hard to build and maintain the trust of customers. “Our technicians are subject to routine background and DMV checks and drug testing to ensure quality and – most of all – customers’ peace of mind and trust,” he said. “Plumbing Plus is licensed, bonded, insured and has an A-plus rating with the Better Business Bureau.”

In addition, Plumbing Plus features a flat rate pricing structure. “We don’t charge for the speed or lack of speed in which a plumber can complete his work. Pricing is always given upfront, and a printed, legible contract is in our customers’ hands before any work is started,” De Silva explained. “No gimmicks, no surprises – just a price for the job and a job done right at that price.”

Plumbing Plus technicians are fitted with fully stocked trucks ready to solve most any plumbing problem, according to De Silva. “Our technicians are also equipped with laptops, printers and smart phones enabling them to send and receive email, photos and documents direct to customers as well as in the field research,” he said. “They keep customers informed every step of the way in a timely manner.”

A native of Rancho Penesquitos, De Silva and his wife both grew up in Park Village, attended Deer Canyon Elementary School, Mesa Verde Middle School and graduated from Mt. Carmel High School in 2000. De Silva then started his career in plumbing in 2001 at Plumbing Plus, working his way up from apprentice and journeyman plumber to become owner when the company’s founder, Joe Christenson, retired. He and Rachael now have three children, including 5-year-old twins, and another child on the way.

Early on at Plumbing Plus, De Silva said he learned the importance of listening to customer’s needs and providing peace of mind for them. “Very simply, we care. Our employees are great people; if they weren’t, they wouldn’t be employed by us,” he said. “We want everyone to know that they can always trust Plumbing Plus with all their plumbing needs. Quality and honesty is why we have been successful for nearly 30 years. After all…finding a great plumber doesn’t have to be a draining experience.”

 

 

 

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Owners: Michael and Rachael De Silva

Year Started: 1984

Address: 12147 Kirkham Rd. Suite A Poway, Calif. 92064

Website: www.plumbingplus.net

Email: miked@plumbingplus.net

Phone: 858-486-4070

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